Recent Posts

Hardwood Floors Ruined by Water? Think Again!

1/3/2019 (Permalink)

Water Damage Hardwood Floors Ruined by Water? Think Again! Water on hardwood floors.

Have you had a water damage and think your hardwood floors are ruined? That used to be the standard way of thinking. However, SERVPRO has specialty equipment that may be able to save those hardwood floors, called the mat system.               

This system looks a lot like it sounds, like a big mat. These mats are laid over wet hardwood floors and it creates a suction. Through a series of tubes, the water in and under the hardwood floor is sucked out. These special mats can salvage wet hardwood floors and make them #LikeItNeverEvenHappened.

Of course, like most things, there are a few factors that come into play with the mat system. These factors could be the sub-floor material, insurance approval, and so on. The biggest factor here is time. The system needs to be placed as soon as possible before the floor board begin to buckle.

If you have any questions about water damage give SERVPRO of Marshall County a call at 256-891-0177.

Wet Winter Weather

1/3/2019 (Permalink)

Water Damage Wet Winter Weather SERVPRO of Marshall County is here to help in this wet winter weather and any other weather that may come our way.

This winter seems to be one of the wettest any of us can remember in a long time. There are memes all over Facebook and twitter about it, which are good for a laugh, but what about all the issues that come with all the rain….

In the last few weeks we have been inundated with calls for water remediation. Flooded basements, roof leaks, and such are the most common calls. However, the one no one likes to talk about are the sewage backups, which happen frequently in times of heavy rain. We have had our fair share of them.

SERVPRO of Marshall County is here for you to assist in this type of situation. Our crews will respond quickly, get the sewage cleaned up, set up drying equipment (if needed), and ensure the area is clean and sanitized. Our crews wear proper PPE (personal protection equipment) and take great care in handling these upsetting and often gross situations.

We are #HereToHelp 24 hours a day 7 days a week at 256-891-0177.

The Remediation Process

12/26/2018 (Permalink)

Water Damage The Remediation Process Special tools and equipment are used to monitor your remdiation process to get things dry as quickly as possible.

Ever wonder what happens during the water damage remediation process? Let's take a look...

Whether you have a pipe burst, water heater break, roof leak, or ground water comes into your home or business, you need water damage remediation. This is where companies, such as us here at SERVPRO of Marshall County come in. Speed is very important in this process to keep your water damage from allowing microbial growth to start. 

1. The call is received and your information is notated as a crew is dispatched to your damage. The first responder will assess the damage and ensure the area is safe and the best course of action for your situation. 

2. The production techniians will extract any water that is standing. 

3. Removal of certain items may be needed at this stage of the process. Some types of flooring, wall material, or even paints can hinder the drying process, which could cause microbial growth. 

4. Drying equipment will be set up. This equipment is generally air movers and dehumidifiers. These pieces of equipment are placed in specific patterns and positions to aide in the drying process being as quick as possible. 

5. The equipment will be monitored daily to check moisture levels. This process uses special meters and tools. Inside and outside readings are logged such as moisture levels, humidity levels, temperature, and such. (This really has an interesting science behind it that we will cover in a different blog.)

SERVPRO of Marshall County is #HereToHelp. Call us at 256-891-0177.

Continued Education Classes

12/14/2018 (Permalink)

Water Damage Continued Education Classes Owner Jennny Lamey teaching a water damage CE Class.

Blog | SERVPRO Franchise Website Administration

We offer classes (continued education classes, also known as CE classes) for insurance agents and adjusters. We can hold large classes at an offsite location or we can hold smaller classes in our office or even an insurance agents office. The classes vary in topic and are very informative. The science behind what we do here at SERVPRO is explained in these classes. SERVPRO of Marshall County can offer classes in the following topics:

-Ethics

-Fire Damage Restoration

-Water Damage Restoration

-Biohazard Cleanup

-Mold Remediation

Recently, we held a small CE class in a local agents office on water damage restoration and how to understand the drying process. 

Did you know there are classes of water?

Did you know that we are IICRC certified and have strict guidleines to follow to complete the water damage restoration process?

These are a few of the items you could learn during a CE class. For more information on our CE classes, give us a call 256-891-0177.

Snow... Yay!!! Freezing Pipes.... NO!!!!

12/14/2018 (Permalink)

Water Damage Snow... Yay!!! Freezing Pipes.... NO!!!! Snowy Weather

Blog | SERVPRO Franchise Website Administration

Here in Marshall County, Alabama, we get excited when we have even the slightest "threat" of snow. What we usually experience is some flurries, then heavy freezing. So many homeowners are unaware how to handle a situation in which their pipes freeze in these winter storms. 

A heavy winter freeze when your home is unprepared can lead to pipes freezing, cracking and then severe water damage in your home. As bipolar as mother nature is in Alabama, within a few days of this water damage to your home, microbial growth can begin if the right conditions are in place. 

Homeowners also sometimes forget safety precautions when it comes to indoor wood fires, space heaters, and gas logs. One in six home fires during the winter months (December, January, February) are caused by home heating elements. Be sure to check your smoke alarms regularly. Be sure to treat space heaters and fires with EXTRA caution. 

Know that SERVPRO of Marshall County is always here to help. 

Funny Smells???? Where Is That Coming From????

12/10/2018 (Permalink)

Mold Remediation Funny Smells???? Where Is That Coming From???? A crew member soda blasting some mold in a crawlspace.

Here at SERVPRO of Marshall County we get calls of all sorts. This year it seems more calls each week are about mold. When a call comes in we always like to inquire if the mold is visible. Some say yes. Others, however say that they noticed a musty or strange smell. 

Odor is generally the first thing people will notice when it come to microbial growth. We had a call recently about mold in a crawlspace. The homeowner had noticed a strange smell. After some investigting, the homeowner found a large area of mold in the crawlspace from a pipe leaking under the house. 

What does mold need to grow? Mold needs moisture. A water damage can quickly turn into a mold job if the water is left for even a few days. The high humidity this past summer was a large contributor to the larger number of calls we received about mold. 

Do you think you have a mold problem? Call SERVPRO of Marshall County at 256-891-0177. We can provide you with a free estimate for mold remediation in your home or business.

Exciting News!!!

11/20/2018 (Permalink)

General Exciting News!!! We are now SERVPRO of Anniston, Gadsden, and Marshall County.

We have some exciting news… The Lameys, who purchased SERVPRO Anniston and Gadsden two years ago, have purchased a third SERVPRO license in Marshall County! Marshall County is a great place for our company to expand and continue to service our area! In fact, we are already helping customers in cities like Lake Guntersville, Albertville and Boaz. At SERVPRO Anniston and Gadsden and now, SERVPRO of Marshall County, our Mission is to be the premier cleaning and restoration company in our markets that we service. And we are so thankful to expand into that market! Look for SERVPRO Green wherever you are and know we are #heretohelp.

Why SERVPRO? Because We Care!

11/8/2018 (Permalink)

Why SERVPRO Why SERVPRO? Because We Care! One of our crews members getting to know our customers!

At SERVPRO, our number one priority is to make our customers happy. It may sound like the impossible task; after all, we are arriving on the scene when circumstances for our customers are devastating. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building. These are difficult situations emotionally which is all the more reason for our employees to be sensitive to what our customers are dealing with. Many times, depending upon the damage we are mitigating, we could spend days, weeks, or even months in customer’s home or office. We get to know our clients one on one. We get to meet their children. We get to hear about their families. We know their pets’ names. We know where they leave the key in case they are not there. We get to know them by carefully handling all of their cherished possessions, sometimes cleaning them and packing them away until their homes are restored. At the end of the day, we are just people helping people.  That’s what it’s all about. Sometimes that means stopping what we are doing and having a cup of coffee or dinner with our customers if they ask. Sometimes it means taking out the family pet. Our salesperson recently captured a beautiful picture of one of our employees enjoying a meal with our customers in their home after she had spent hours helping them recover from a fire loss.

What a beautiful thing to see! Why SERVPRO?? Because we care about our customers...And they know it! Let us be the one you call when your life gets flipped upside down.

Water Damage Clean Up 24/7

11/7/2018 (Permalink)

Commercial Water Damage Clean Up 24/7 This Commercial Water Damage reared it's ugly head in the middle of the night.

A water damage can happen at any time. This Commercial Water Damage decided to rear it’s ugly head in the middle of the night. Our crews responded immediately and helped this business get back to running order. With SERVPRO’s 24 hour a day, 365 day a year emergency response, we were right there to take care of business for our customer! We are always HERE TO HELP! 

What would your business do if a water damage occurred? Do you know where the water shut off is for your business? Do all of your employees know where it is? SERVPRO of Marshall County can help answer these questions with our FREE Emergency Ready Profile. All of the information needed in the event of a fire or water damage can be found on an app that each employee could have access to. 

Call SERVPRO of Marshall County today for more information 256-891-0177.

Traveling With Storm

11/7/2018 (Permalink)

Commercial Traveling With Storm For more information on the services we provide, call our office at 256-891-0177.

When we travel for storm events, we generally know what type of jobs we are looking at- water, water, and more water. Flooding, hurricanes, blizzards, and severe thunderstorms usually mean water remediation (and maybe a little mold remediation). That was not the case with one particualr job when our crews were working clean up from hurricane Florence in North and South Carolina. 

A well visited breakfast joint had a sewage backup issue one morning. Not the type of situation anyone wants to deal with, especially one that serves food. Yuck! However, in no time at all our highly trained crews were on the job and had the place cleaned, sanitized, and back up and running. The owner of this establishment was beyond grateful for the quick and thorough work our crews provided. 

Many people may not know that this is a service that SERVPRO provides. We are Faster to Any size disaster.