Recent Water Damage Posts

Hardwood Floors Ruined by Water? Think Again!

1/3/2019 (Permalink)

Water Damage Hardwood Floors Ruined by Water? Think Again! Water on hardwood floors.

Have you had a water damage and think your hardwood floors are ruined? That used to be the standard way of thinking. However, SERVPRO has specialty equipment that may be able to save those hardwood floors, called the mat system.               

This system looks a lot like it sounds, like a big mat. These mats are laid over wet hardwood floors and it creates a suction. Through a series of tubes, the water in and under the hardwood floor is sucked out. These special mats can salvage wet hardwood floors and make them #LikeItNeverEvenHappened.

Of course, like most things, there are a few factors that come into play with the mat system. These factors could be the sub-floor material, insurance approval, and so on. The biggest factor here is time. The system needs to be placed as soon as possible before the floor board begin to buckle.

If you have any questions about water damage give SERVPRO of Marshall County a call at 256-891-0177.

Wet Winter Weather

1/3/2019 (Permalink)

Water Damage Wet Winter Weather SERVPRO of Marshall County is here to help in this wet winter weather and any other weather that may come our way.

This winter seems to be one of the wettest any of us can remember in a long time. There are memes all over Facebook and twitter about it, which are good for a laugh, but what about all the issues that come with all the rain….

In the last few weeks we have been inundated with calls for water remediation. Flooded basements, roof leaks, and such are the most common calls. However, the one no one likes to talk about are the sewage backups, which happen frequently in times of heavy rain. We have had our fair share of them.

SERVPRO of Marshall County is here for you to assist in this type of situation. Our crews will respond quickly, get the sewage cleaned up, set up drying equipment (if needed), and ensure the area is clean and sanitized. Our crews wear proper PPE (personal protection equipment) and take great care in handling these upsetting and often gross situations.

We are #HereToHelp 24 hours a day 7 days a week at 256-891-0177.

The Remediation Process

12/26/2018 (Permalink)

Water Damage The Remediation Process Special tools and equipment are used to monitor your remdiation process to get things dry as quickly as possible.

Ever wonder what happens during the water damage remediation process? Let's take a look...

Whether you have a pipe burst, water heater break, roof leak, or ground water comes into your home or business, you need water damage remediation. This is where companies, such as us here at SERVPRO of Marshall County come in. Speed is very important in this process to keep your water damage from allowing microbial growth to start. 

1. The call is received and your information is notated as a crew is dispatched to your damage. The first responder will assess the damage and ensure the area is safe and the best course of action for your situation. 

2. The production techniians will extract any water that is standing. 

3. Removal of certain items may be needed at this stage of the process. Some types of flooring, wall material, or even paints can hinder the drying process, which could cause microbial growth. 

4. Drying equipment will be set up. This equipment is generally air movers and dehumidifiers. These pieces of equipment are placed in specific patterns and positions to aide in the drying process being as quick as possible. 

5. The equipment will be monitored daily to check moisture levels. This process uses special meters and tools. Inside and outside readings are logged such as moisture levels, humidity levels, temperature, and such. (This really has an interesting science behind it that we will cover in a different blog.)

SERVPRO of Marshall County is #HereToHelp. Call us at 256-891-0177.

Continued Education Classes

12/14/2018 (Permalink)

Water Damage Continued Education Classes Owner Jennny Lamey teaching a water damage CE Class.

Blog | SERVPRO Franchise Website Administration

We offer classes (continued education classes, also known as CE classes) for insurance agents and adjusters. We can hold large classes at an offsite location or we can hold smaller classes in our office or even an insurance agents office. The classes vary in topic and are very informative. The science behind what we do here at SERVPRO is explained in these classes. SERVPRO of Marshall County can offer classes in the following topics:

-Ethics

-Fire Damage Restoration

-Water Damage Restoration

-Biohazard Cleanup

-Mold Remediation

Recently, we held a small CE class in a local agents office on water damage restoration and how to understand the drying process. 

Did you know there are classes of water?

Did you know that we are IICRC certified and have strict guidleines to follow to complete the water damage restoration process?

These are a few of the items you could learn during a CE class. For more information on our CE classes, give us a call 256-891-0177.

Snow... Yay!!! Freezing Pipes.... NO!!!!

12/14/2018 (Permalink)

Water Damage Snow... Yay!!! Freezing Pipes.... NO!!!! Snowy Weather

Blog | SERVPRO Franchise Website Administration

Here in Marshall County, Alabama, we get excited when we have even the slightest "threat" of snow. What we usually experience is some flurries, then heavy freezing. So many homeowners are unaware how to handle a situation in which their pipes freeze in these winter storms. 

A heavy winter freeze when your home is unprepared can lead to pipes freezing, cracking and then severe water damage in your home. As bipolar as mother nature is in Alabama, within a few days of this water damage to your home, microbial growth can begin if the right conditions are in place. 

Homeowners also sometimes forget safety precautions when it comes to indoor wood fires, space heaters, and gas logs. One in six home fires during the winter months (December, January, February) are caused by home heating elements. Be sure to check your smoke alarms regularly. Be sure to treat space heaters and fires with EXTRA caution. 

Know that SERVPRO of Marshall County is always here to help. 

We are called

5/21/2018 (Permalink)

Water Damage We are called A hard freeze that causes busted water pipes is one of the many reasons "we are called" to respond to our customers.

I'm of the sappy sort. I cry at commercials. I normally can't get through church without my eyes welling up. It's just how I am. But when it comes to business, I am able to check my emotions at the door. Usually. That is, until SERVPRO happened. I wasn't quite prepared for the emotion that owning this business would stir in me. I wasn't prepared for the deep human connections we would make with our employees and with our clients. It's just that human element that makes what we do so very important. We come to do a job, to help in a time of need, quite possibly in a situation that is devastating to the person or family or business we are serving. We have been called in for fires in a home a family has lived in for decades where they see their memories going up in flames. We've been called in for water damage to a brand new home that a family was just about to move into, a home they have designed and spent over a year planning and building. We have been called into another state to help homeowners clean up after a flood that devastated an entire city in just hours of flooding rain. We have been called in after a death of a family member where family members are experiencing enormous grief and pain. We have been called to serve our fellow man and that's what this business is all about.  We have been called and so we come. It made me think that in our daily lives (not just in business) that each of us has a wonderful opportunity to serve those around us. Those in our families. Those whom we call friends. And those who live and work and raise their families in our communities. It's pretty amazing that at the end of the day we are just people helping people. Because we get to do this everyday in the Anniston and Gadsden markets and other areas we serve, we are humbled and grateful that our communities depend on us, call on us to help in a time of need.  So, while our crews may not be emotional when they show up to help (after all, they are there to get the job done), we hope that they stand out in the way they provide fast and  professional service with your best interests at heart.   I get a little emotional when I think of the people we are honored to serve! What a blessing it is for us!  

Faster to Your Disaster

12/26/2017 (Permalink)

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Marshall County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Marshall County

SERVPRO of Marshall County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage Clean Up Services

12/12/2017 (Permalink)

Water damage in your Marshall County home or business can happen at any time. From a small leak in your roof to a bathtub or toilet overflow to a broken water heater to major flooding from a storm, water can damage your home or business quickly when you least expect it.

When water damage occurs, there are many factors that you must consider to tackle the issue including how much water you are dealing with, the potential for deterioration, and the rate the materials affected will soak up the water.

If water and moisture are left in items such as furniture, carpet, or building materials such as dry wall or plaster, mold will begin to develop within a day or so. While metals will rust and corrode, drywall will begin to crumble and wood will begin to swell, split, and eventually rot. The main objective is to get the area affected by the water dry as soon as possible.

For minor water damage, you may be able to take care of the issue yourself. An example of a minor issue would be if your kids decide to get water all over the bathroom floor and you immediately mop it up. Since the potential for mold and structural damage is minimal, you can handle it yourself.

When there is major flooding in your home or business and walls, flooring, and even insulation is saturated, it is time to call upon a professional water damage restoration company. The technicians are experienced at water eradication and will be able to dry out the affected areas much quicker, decreasing the chance for dangerous mold to form and the possibility of damage occurring. The technicians are also aware of electrical hazards, health risks, and other safety hazards so they can remove the water in a safe manner. They also have the specialized equipment such as HEPA air scrubbers and dehumidifiers to remove moisture and odor in the air, leaving your home or business fresh, clean, and dry.

What Is Water Damage Restoration

12/12/2017 (Permalink)

Water damage restoration is the act of responding immediately and using advanced equipment and techniques to remove the water quickly. SERVPRO professionals use innovative equipment to monitor and document the drying process to verify your property is dried properly and thoroughly. SERVPRO professionals have the tools and resources for faster and reliable service.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business. At SERVPRO, no job is too big and no question is too small.  So when fire or water damage strikes your home or business, call on SERVPRO of Marshall County.

Keeping Our Clients Informed on Water Damages

12/12/2017 (Permalink)

In October, we hosted a 4 hour CE course titled Restorative Drying for Water Damage at Silver Lakes Country Club. It was our pleasure to host 15 agents and adjustors to educate them on this important topic that home and business owners may be faced with.

The main points covered during the course are Understanding water damage, the water damage Restorative process, the theory of Drying, mold in the indoor environment, and managing a water damage.

Course objectives are:

- Purpose and Theory of Restorative Drying

- Actions and Services provided by Restoration Vendors

- Improve communications with a Restoration Vendor

- Ability to determine when to restore vs. when to replace

- Understand the need for fast response to water losses

- Understanding how Restorative Drying saves time and money

Keeping our clients informed and equipped to educate their customers on water damage is an important part of what we do. We truly approach this as a partnership with agents and adjustors in best meeting the needs of those we all serve.  

Keep an eye on our calendar for the next upcoming CE class!!

Choosing a Restoration Vendor

12/12/2017 (Permalink)

Did you know that 1 in 55 insured homes has a property damage claim due to water damage or freezing rain each year?

According the American Insurance Association, water damage claims have been growing faster than other categories of Homeowners Insurance. Daily in the US, 14,000 people experience a water damage emergency at home or at work. The most common causes of water damage are busted or leaky pipes, faulty plumbing, build-up in areas prone to collecting water (crawl space, attic, basement), defective household appliances, malfunctioning HVAC systems, and natural disasters or other weather-related events. Broken pipes rank only 2nd to hurricanes in terms of both frequency and severity in regards to annual claims for water damage. Insurance companies are dishing out $2.5 billion per year for water and mold claims.

What does all this mean to you? Home and business owners need to be confident that when water damage does occur they call upon a professional, well-trained Restoration Vendor to take care of their property.

In the case of a water damage, SERVPRO will:

- provide immediate service

- perform quality service

- communicate effectively

- minimize extent of loss

- save adjustors time on small losses

SERVPRO of Marshall County, as the number one choice in our industry, will work closely with you and your insurance company to make water damage “Like it never even happened”.

Faster to your Anniston Water Damage Event

12/12/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Marshall County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Marshall County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –

Water Damage Timeline

Within Minutes

    • Water quickly spreads throughout your property, saturating everything in its path.
    • Water is absorbed into walls, floors, upholstery, and belongings.
    • Furniture finishes may bleed, causing permanent staining on carpets.
    • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

    • Drywall begins to swell and break down.
    • Metal surfaces begin to tarnish.
    • Furniture begins to swell and crack.
    • Dyes and inks from cloth and paper goods spread and stain.
    • A musty odor appears.

48 Hours to 1 Week:

    • Mold and mildew may grow and spread.
    • Doors, windows, and studs swell and warp.
    • Metal begins to rust and corrode.
    • Furniture warps and shows signs of mold.
    • Paint begins to blister.
    • Wood flooring swells and warps.
    • Serious biohazard contamination is possible.

More Than 1 Week:

    • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
    • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Marshall County 

SERVPRO of Marshall County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.