SERVPRO of Marshall County Employee Photos

Kay Clough

Kay Clough

My name is Kay Williamson Clough and I am the Office Manager for SERVPRO Anniston and Gadsden. I grew up in Marshall County and I now live in Hokes Bluff. I have been working with SERVPRO for 4 years now. My previous position at SERVPRO was Estimator as well as dealing directly with our customers. My previous work experience prior to SERVPRO was in retail management and banking. I hold certifications specific to our industry: IICRC WRT Certification and Xactimate level 2 certification. The best part about the job is helping others in their time of need and knowing we will look after them until the end and everything is back as it should be. “Always love thy neighbor”.

Whitney Hurst

Whitney Hurst

My name is Whitney Hurst, Administrative Assistant. I grew up in Alexandria, Alabama. I started part time with our team when we first opened and has just taken a full time position with us. We are so glad to have her. This is her first time working in the industry but has previous work experience as a Medical Asst. and P.E. Aide. She is personable, hard-working, and is a quick learner. The best part about this job is being able to help people in their time of need.

Lauren O'Kelley

Lauren O'Kelley

Lauren is the Marketing Support Coordinator. She started with is in February 2017.

Lauren enjoys being at home and spending time with her little girl. Seeing her smile and play is her greatest joy! She also loves to craft in her free time.

Theresa Smith

Theresa Smith

Theresa is a Sales and Marketing Representative. She has been with SERVPRO for over 10 years and has a ton of experience in restoration. Theresa is also IICRC certified. 

Wade Childers

Wade Childers

My name is Wade Childers, Marketing Representative, and I grew up in Weaver, Alabama. I have almost 20 years of experience all with SERVPRO in the Anniston and Gadsden markets. I am WRT certified, as well as having certifications in Fire Mitigation, Mold Remediation, and Odor Control. While the majority of my time with SERVPRO has been in Sales, I am cross-trained as a First Responder in the Production side of the business which gives me a strong understanding of all aspects of our business. My favorite part of the job is to take a disaster and making it “Like it never even happened.” I enjoy building relationships and friendships with my client base that I have built over the past two decades.

Kyle Hamby

Kyle Hamby

Production Mananger, was born in Anniston and grew up in Cherokee County. He is WRT certified and has a total of 10 years of experience with SERVPRO in the Anniston and Gadsden markets. In that time he has had exposure in all areas of our business including restoration, mitigation, mold remediation, cleaning of carpets, HVACs and Bio-hazard. He has been the heartbeat of our production staff since we opened and customers enjoy working with him. He is hard-working, experienced, knowledgeable, and always goes the extra mile.

Mark Mathis

Mark Mathis

My name is Mark Mathis. I grew up in Anniston and live in Duck Springs. I have worked with SERVPRO for 4 years as both a Production Technician and Crew Chief. In my previous work experience, I have done work on Fire and Water jobs, as well duct and carpet cleaning in addition to Mold remediation. I am WRT certified. The best part about this job is helping people to restore their homes from water/ fire damage.

Sean Pointer

Sean Pointer

This is Sean Pointer, Production Technician. He grew up in Welborn and is new to our team. He has 4 years in the industry and is very experienced in water mitigation and mold remediation. He is a hard worker and has a great work ethic - we are thankful he decided to join our team. HIs favorite part of the job is helping people get their homes and lives back in order.